OUTSTANDING SUPPORT We deliver unparallel customer service and technical support, and your satisfaction is always our top priority at dotDNA.com. |
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Register a support username and password to group your support tickets. |
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Submit a support ticket for a prompt reply from a support representative . |
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You can easily view, modify or check the status of your existing support ticket. |
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The Knowledge Base provides instant responses to common questions. |
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View information of interest to you as well as effective changes. |
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First begin by troubleshooting to find a quick resolution to your issue. |
TECHNICAL SUPPORT We provide excellent technical support 24/7/365. We have a dedicated, internal tech staff waiting to assist you. Help Desk. Our website utilizes an integrated Help Desk support solution that is very user friendly, and it provides you with fast and accurate responses to any technical issues you may encounter. Should you ever experience a problem, you can create and track support tickets through a web-based support center. Email. You may also reach technical support via email at support@dotdna.com. Phone. For mission urgent matters and mission critical related difficulties, you can reach us via phone at 877-334-7664. SALES SUPPORT Live Help. We encourage you to chat with us on the Live Chat system for your sales related inquiries and concerns. This is the easiest and fastest way to get sales information from dotDNA. Just look for the Live Help graphic on our website, and click it to talk with a sales representative. If a live sales person is not on shift, then you should complete the form --this alerts the sales staff to immediately contact you with help.
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At dotDNA.com, you can rest assured that your financial and personal information is cure with the latest technology. We maintain an active and valid SSL certificate at RapidSSL. |
